FREE SHIPPING AND RETURNS ON GROUND DOMESTIC ORDERS

If you would like to return your order, please visit our Returns Center. If you would like to make an exchange, please email shop@arcady.com.

How can I contact you?
You can contact us by visiting our Contact Page. We will respond M-F between 10am-4pm.

Where can I purchase Arcady?
At the moment, Arcady clothing is available only at arcady.com and cannot be purchased elsewhere. 

What size am I?
Arcady runs true to size, so stick with your normal size unless otherwise noted.

What is your return policy?
Item(s) must be received in original condition with tags attached within 30 days of delivery for a full refund. Sale items cannot be returned. 

Please note: It may take up to 7 business days from our receipt of any returned item for your return to be processed.

See our Shipping & Returns page for more information.

Do you allow exchanges?
Yes. Please email shop@arcady.com within 30 days of shipment if you would like to make an exchange. 

When will my order arrive?
We offer free ground shipping for domestic US orders. Orders are shipped M-F between 10am-4pm, excluding major and national holidays. Orders placed over the weekend are processed and shipped the following Monday. Unfortunately, shipping charges are non-refundable. 

We currently offer the following shipping methods:

Ground: typically delivered 3-7 business days from the time the order is shipped. 
3 Day: delivered 3 business days from shipment.
2 Day: delivered 2 business days from shipment.
Next Day: delivered the following business day from the time the order is shipped. 
   
Once your order is shipped, it is no longer our responsibility. 
  
How do I track my order?
After your order is shipped, you will receive an email with tracking information. 
  
What if the item I received is incorrect or damaged?
Please email shop@arcady.com and we will happily exchange the item free of charge.